Vice President, Operations
POSITION SUMMARY:
Responsible for overseeing and managing NAC’s construction project activities for the day-to-day operations. This includes leadership to the operations department, senior client relations, managing construction budgets and schedules, selecting and managing contractors, and ensuring compliance. This position works closely with other departments, to ensure that projects are completed on time, within budget, and to the client's satisfaction. The VP of Operations shall also play a key role in long-term strategic decision-making processes that affect the organization's vision and profitability by working closely with the Executive Team.
GENERAL POSITION DUTIES:
- Actively support the NAC Health & Safety Program and all actions specific to meeting annual H & S goals and objectives.
- Assume overall responsibility for the pre-development and execution of construction projects.
- Maximize operational performance and drive the achievement of production and financial goals.
- Directly accountable for project P&L, client relations, and operation management.
- Identify ways to increase profitability and decrease costs, analyze financial reports and preparing operating budgets.
- Implement corporate policies, procedures, and organizational structure for the operational department within the framework of the corporate policy.
- Assist in the establishment, and ensure compliance, of operational units’ short-term and long-term goals with overall corporate objectives.
- Provide support to any number of projects from an operational, financial and resource standpoint.
- Oversee project financial accountability and controls; ensure appropriate fiscal controls are in place.
- Client Relations - Represent NAC, or delegate representatives to act on behalf of the organization, in negotiations or other official functions.
- Assist in dispute resolution for issues that require assistance outside of the project level.
- Identify and analyze information to give early warning of potential problems and recommend corrective action.
- Coordinate and confer with professional staff to resolve operating problems and difficulties, and authorize department operational procedures within the corporate framework.
- Maintain awareness of competitors, expansion opportunities, markets, and new industry developments and standards.
- Perform additional assignments as required by the needs of the operational unit, company and/or directed by the President.
LEADERSHIP:
- Exemplify leadership qualities by showing direction, support, and motivation of staff.
- Lead, guide, direct, and ensure that project management teams optimize the execution of contractual work.
- Lead, guide, direct, and evaluate the work of employees within departments of responsibility, such as Project Manager’s (PMs) and the Project Staff (indirect reports), Equipment, and Project Controls.
- Foster a positive and healthy working environment, to maintain productivity, morale, and employee well-being.
- Coach, motivate, and develop the project team for succession planning.
- Allocate staff to meet short-term work requirements. Assign/schedule work to ensure continuity of workflow.
- Plan, coordinate and/or supervise activities of all company personnel on assigned project(s). Establish work priorities and schedules.
- Identify and resolve conflicts within project teams.
- Lead PMs and internal stakeholders to ensure a cohesive operational unit.
QUALIFICATIONS:
- Bachelor's Degree strongly preferred.
- Project management, including all elements of scope, schedule, cost, risk, quality, resources and communications (5-10 years)
- Self-starter, able to work in a fast-paced environment in order to meet deadlines.
- Ability to communicate effectively with everyone involved in the project.
- Excellent communication skills - both oral, written, and via emails.
- Strong negotiation skills
- Ability to effectively make sound decisions under tight deadlines.
- Ability to organize, plan, and manage multiple activities to accomplish desired results.
- Exhibit commitment to quality by evaluating project-related processes. Make necessary changes, use input to make improvements, and meet/exceed internal and external expectations.
- Act in a manner of integrity that shows support for the company, its values, and the employees, while maintaining a constant focus on meeting/exceeding client requirements and expectations.
- Ability to travel.